Cars and computers
What I'm going to say today is so commonplace I was doubting about posting it. Anyway, here it goes.
My computer, a relatively new HP laptop, is currently being repaired. For the year or so that I have had it, it has given me a great number of minor problems. Stuff that any PC user will be familiar with: programs that refuse to work today and work perfectly well tomorrow, a need to restart once in a while, mysterious error messages, and the like.
Yesterday I was telling the friend of a friend about this and about the relative pros and cons of the alternatives to Microsoft, which as far as I know, are Macintosh and Linux. Both have good and bad points. My acquaintance had used Linux, and he only knew about Macs what the average non-user knows. He disagreed with me on everything, because his PC hadn't suffered any major crashes in the last year or so (someone reminded him of a virus scare this summer). The end of the conversation was when I said this:
"I don't need anything special and I'm not asking much. All I want is a computer that works like my car."
Isn't that easy? My car stops when I brake. It turns when I turn the wheel. I don't understand how the motor works, but there is always a clear cause for anything that breaks. All buttons and pedals do what they are supposed to when I push them. My car is predictable.
Well, this guy's reaction was laughter. He started laughing and couldn't stop. The naïveté! The audacity! Someone who wants a reliable computer!
Why does the average Microsoft user think that this guy's attitude is normal and mine isn't?